Foxy Casino Terms of Use
These Terms and Conditions set out the rules that govern use of the Foxy online casino and sportsbook services. They explain our relationship with you, what we expect from account holders, and how we handle deposits, withdrawals and promotions. By creating an account and using our services you agree to comply with these terms and any additional rules published on our site.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Do not share your login credentials or allow others to use your account. We permit one account per person; any attempt to open multiple accounts or to circumvent our systems may result in suspension, forfeiture of funds and permanent account closure. You must notify us immediately if you suspect unauthorised access to your account.
Eligibility requirements
You must be legally permitted to gamble in the province or territory where you reside and be able to form a binding contract. We will verify identity and other details as part of our Know Your Customer (KYC) checks. Required documents may include government-issued photo ID, proof of address, proof of payment method and a selfie for biometric verification. We may also request information about the source of funds for enhanced due diligence.
Acceptable platform use
Use the platform for lawful, personal gaming and betting only. Prohibited activity includes fraud, money laundering, collusion, use of bots or automated betting, abusive behaviour, chargeback abuse and any attempt to manipulate games or promotions. We reserve the right to investigate suspicious activity and to withhold or void transactions and winnings pending review.
General bonus and promotion rules
Promotions, welcome bonuses and free spins are subject to specific terms published with each offer. These may include wagering requirements, game restrictions, maximum bet limits, time-limited usage and excluded deposit methods. Deposits made with certain payment methods may be ineligible for promotional offers. Always read the full promotion terms before claiming an offer.
Deposits and withdrawals
We accept a range of payment methods including major debit and credit cards, e-wallets and bank transfers. Minimum deposits typically start at $10 and minimum withdrawals from $5. Withdrawal limits may apply - commonly a weekly limit around $2,000 for most methods and higher limits for certain transfer types. Processing times vary by payment method; some methods are processed faster than others. Withdrawals are subject to verification checks and may be delayed until identity and payment details are confirmed.
Dispute resolution
If you have a dispute, contact our support team so we can review the matter. We aim to investigate and respond promptly. If you remain dissatisfied after internal review, we will advise on available escalation paths consistent with applicable rules and regulations. Nothing in these terms prevents you from seeking remedies available under local law.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. It is your responsibility to check the terms periodically; continued use of the service after changes are posted constitutes acceptance of the revised terms.