Responsible Gambling Policy

At Foxy we take responsible gambling seriously. We want you to enjoy playing while keeping control of your activity and protecting your well-being. This page explains the tools we offer, the signs of risky play to watch for, and where to find support if you need it. If you ever want help adjusting your account or putting controls in place, contact our team and we will assist you.

Player protection principles

We encourage safe, controlled play and make tools available so you can manage how you spend time and money with us. We respect your choices and aim to provide clear options so you can set limits that match your personal circumstances. Our approach prioritizes transparency, ease of use, and access to support.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits on your account to control how much you add. These limits are adjustable at any time via your account settings or by contacting support. Setting a limit helps you stick to a banking plan that fits your budget.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. If you reach the limit, staking will be restricted until the period ends or you change the limit. This is a practical way to prevent unexpected losses over short or longer timeframes.

Time limits and session controls

Use session timers and auto-logout features to manage how long you play in one sitting. You can also set daily or weekly play time limits. These tools are useful for keeping play balanced with work, family and other commitments.

Time-out and self-exclusion

If you need a break, request a temporary time-out or longer self-exclusion through your account settings or by contacting support at [email protected]. Self-exclusion is available for longer periods and can be put in place when you need an extended break from gaming.

Recognizing signs of problematic behaviour

Watch for signs such as chasing losses, playing for longer than intended, neglecting responsibilities, borrowing to play, or hiding activity from others. If you notice these patterns in yourself or someone close to you, consider using controls or seeking outside help.

Practical tips for staying in control

Set realistic deposit and time limits, play with a pre-set budget, avoid using credit for gambling, take regular breaks, and review your activity regularly. Share account access with a trusted person if you need extra oversight. Small steps can make a big difference to maintaining healthy play.

Professional help and support

If gambling is causing harm, contact local support organisations, speak with your primary care provider, or seek financial counselling. We can provide links and signposting to external support on request. For account actions or help setting limits, contact our team at [email protected] and we will respond and assist you.